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Amazon Australia opens $400m Horsley Park fulfilment centre

Eleni PapadakiOctober 18, 20265 min read4 views

At a glance

  • The Western Sydney site adds 80,000 square metres of capacity and is expected to support more than 1,000 jobs once fully operational.
  • Amazon Australia has opened a $400 million purpose-built fulfilment centre at Horsley Park, Western Sydney, with capacity for more than 10 million items and plans for over 1,000 local jobs. The site includes advanced sortation, energy-saving features and additional capacity for Fulfilment by Amazon sellers.
A wide conceptual view of a modern fulfilment centre with rooftop solar panels, loading docks, conveyor belts and plain parcel boxes in bright daylight.

Amazon Australia has opened a purpose-built fulfilment centre at Horsley Park in Western Sydney, a facility representing more than $400 million in investment and spanning about 80,000 square metres. Company and Fairfield City Council representatives, including Mayor Frank Carbone and Councillor Kevin Lam, marked the opening with a ribbon-cutting ceremony. Wayne Angus, Amazon Australia’s director of operations, also attended.

The company said the site, roughly four and a half times the footprint of the Sydney Opera House, can hold more than 10 million items sold on Amazon.com.au, covering everyday essentials, electronics, beauty products, books, toys and homeware.

Capacity and jobs

Once fully operational, the centre is expected to offer more than 1,000 local roles. These range from entry-level jobs with training and certification to skilled positions in operations, human resources, engineering and workplace health and safety. Permanent staff benefits include subsidised family health insurance, free life insurance, up to 20 weeks of parental leave pay and free Amazon Prime membership.

Wayne Angus said the opening continued the company’s investment in Western Sydney and reflected a long-term commitment to the region and to improving the customer experience. He said Amazon was focused on broadening selection and speeding delivery as demand grows, while supporting the communities in which it operates.

Local economy and seller capacity

Fairfield City Council Mayor Frank Carbone said the investment created opportunities for businesses to distribute products to customers across Australia and overseas. He described the facility as a significant addition in technology and capability, while emphasising that engineers, transport workers and other staff would be central to its operation. The mayor also said the project was a boost for the local economy, residents and small businesses.

Amazon said the site would also help New South Wales small and medium-sized businesses using Fulfilment by Amazon. The additional capacity is intended to allow Australian sellers of smaller items to serve customers around the country more easily.

Technology and sustainability

The fulfilment centre will use advanced technology to support picking and packing for Amazon.com.au orders, part of the company’s effort to provide a more consistent and faster service in Sydney and elsewhere in Australia. It also includes inbound and outbound sortation systems, rapid rollers at dock doors and insulation designed to maintain internal temperatures and reduce energy use.

Sustainable design features include a rooftop solar array and motion-sensor lighting, which Amazon says contribute to its energy-efficiency efforts. The company now operates four fulfilment centres in New South Wales and five delivery stations.

Reported by Eleni Papadaki, Personal, Wellness and Connected Appliance Quality Editor.