Philippine Airlines has selected IBS Software’s cloud-based iCargo platform to replace its current cargo system, extending the product across its domestic and international cargo operations.
According to IBS Software, iCargo will support PAL’s modernisation programme with capabilities covering the airline’s full range of business functions. The platform is intended to handle cargo movements in both domestic and international operations, including requirements such as customs reporting, duties and taxes settlement, and regulatory compliance.
IBS Software said iCargo already supports carriers with the same combination of demands, providing flexibility, scale and capabilities to manage both domestic and international cargo. The transition is expected to help PAL address operational requirements including system performance and data analytics.
The company said the platform will provide capabilities intended to support faster shipment processing, greater reliability and end-to-end shipment visibility, while reducing manual intervention and enabling more efficient processes.
Jason Siy, vice president for cargo business at Philippine Airlines, described the initiative as an important step in modernising the airline’s cargo business. He said PAL needs a system that increases visibility, improves operational efficiency and helps deliver a better customer experience as it grows across its domestic and international network.
Siy added that PAL sees iCargo as a key enabler of its long-term cargo transformation strategy and its ambition to build a stronger cargo business.